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Basic Purpose
Works as a customer services team member or an individual technical consultant. Assignment comprises; for-fee product analysis, work breakdown and specifications, architecture and optimization workshops, on site engineering work. Expertise and work efforts focus primarily on securing customer success in using Qt Software products. Duties may be performed in-house or at customer's site. Operates under minimal supervision on projects usually involving single products or single platforms. Reports to Customer Service APAC Manager or, in his absence, to the Head of Customer Service.


Essential Duties and Responsibilities
50% Scopes complex projects, sometimes involving multi-product integrations. Work effort focus is primarily on securing customer success in using Qt Software products.
- Analyzes or Proposes customers' project requirements.
- Works closely with Sales, Customer Service APAC Manager, Product Management and Engineering Resources to lead Scoping activities such as Work Breakdown and Estimations and contribute to Requirements Specifications, Architecture Design and other project documentation deliverables
- Works Closely with Customer Service APAC Manager, Sales and Legal to produce accurate SOW documents.

20% Acts as a technical expert for Sales Support and liaison purposes between customers and company.

20% Maintains Engineering Skills
- Undertakes customer product enhancements and demo creation for regional exhibitions.
- Undertakes the delivery of Internal and External Training and Consultancy workshops on a for-fee services basis.

10% Works in a Project Management/Broker Capacity with Qt Software Customer Service and Nokia partners.